Returns & Refunds
Need to return a Wassen order or request a refund? Find answers to common questions about returns, refunds, damaged items and how to get support.
Do you offer refunds or exchanges?
Of course! We want you to be completely happy with your Wassen purchase, which is why we offer a 30-day, no-quibble refund policy. If you've changed your mind or aren't completely satisfied with your purchase, you can request a refund within 30 days
How do I make a return?
Changed your mind? No problem! At Wassen, we offer a 30-day, no-quibble refund policy to make things as simple as possible. If you're not completely happy with your purchase, you can request a refund within 30 days of receiving your order. There are
When will I get my refund?
Once your refund request has been approved, we'll process your refund to your original payment method. You'll receive an email confirming when your refund has been issued. Refunds typically take 5–10 working days to appear in your account after they'
What’s your return policy?
We want you to feel completely confident shopping with Wassen! That's why we offer a 30-day, no-quibble refund policy. If you've changed your mind or aren't completely happy with your purchase, you can request a refund within 30 days of receiving you
How do I start a return?
We've made requesting a return or refund as simple as possible!. At Wassen, we offer a 30-day, no-quibble refund policy, so if you're not completely happy with your purchase, you can request a refund within 30 days of receiving your order. There are