Order Management
Need help with your Wassen order? Find answers to common questions about placing, tracking, changing or cancelling orders, payment issues and order support.
How do I cancel my order?
Changed your mind? No problem! You have the right to cancel your order at any time before delivery or within 14 days of receiving your order, in accordance with UK Consumer Contracts Regulations. You can request a cancellation in two ways:. Through y
What is your cancellation policy?
We understand that plans can change! Whether you need to cancel a one-off order or a subscription, we're here to help. Cancelling an order. If you'd like to cancel an order, please email [email protected] within 1 hour of placing your order, including
Can I edit or add anything to my order?
Need to make a change to your order? No problem! We'll do our best to help. If you'd like to add a product, change an item or update your delivery details, please email [email protected] within 1 hour of placing your order, including your order number